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Consumer Lending Collection Policy Template

$111.00

Covers: Procedures for contacting delinquent borrowers; Timeline for collection actions; Options for loan modifications or workouts; Repossession procedures; Compliance with debt collection regulations; Training requirements for collection staff; Reporting on delinquency and collection activities.

Description

This comprehensive Consumer Lending Collection Policy Template is an essential tool for credit unions seeking to establish and maintain effective collection practices. The template provides a detailed framework for managing delinquent loans, ensuring compliance with regulatory requirements, and protecting the credit union’s financial interests.

The policy covers a wide range of collection procedures, including early-stage delinquency management, late-stage collections, and charge-off processes. It outlines specific steps for contacting borrowers, negotiating repayment plans, and escalating collection efforts when necessary. The template also addresses important considerations such as fair debt collection practices, member communication protocols, and documentation requirements.

Key sections of the policy include guidelines for skip tracing, repossession procedures, bankruptcy handling, and reporting to credit bureaus. It provides clear instructions for staff members involved in the collection process, helping to ensure consistency and efficiency in operations.

This Word-formatted template is fully customizable, allowing credit unions to tailor the policy to their specific needs and regulatory environment. It includes placeholders for institution-specific information and offers flexibility to adapt to various loan types and collection scenarios.

By implementing this comprehensive policy, credit unions can minimize losses, improve recovery rates, and maintain positive relationships with members while adhering to industry best practices and legal requirements.

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