Merchant Services Program Policy Template

Description

The Merchant Services Program Policy template is specifically designed for aspiring fintechs who are looking to establish a merchant services program. This policy template provides a comprehensive framework for fintechs to establish and manage their merchant services program in a compliant and efficient manner.

The policy template covers all aspects of the merchant services program, including merchant onboarding, underwriting, risk management, and ongoing monitoring. It also includes guidelines for merchant fees, chargebacks, and dispute resolution.

The policy template is designed to be flexible and customizable, allowing fintechs to tailor it to their specific needs and requirements. It is also compliant with industry standards and regulations, ensuring that fintechs can operate their merchant services program in a legally compliant manner.

The policy template includes the following sections:

1. Introduction: This section provides an overview of the merchant services program and its objectives.

2. Merchant Onboarding: This section outlines the process for onboarding new merchants, including the documentation required and the due diligence process.

3. Underwriting: This section covers the underwriting process for new merchants, including the criteria used to evaluate merchant applications.

4. Risk Management: This section outlines the risk management framework for the merchant services program, including the monitoring and mitigation of risks.

5. Fees: This section covers the fees charged to merchants for using the merchant services program.

6. Chargebacks: This section outlines the chargeback process and the responsibilities of merchants and the fintech in the event of a chargeback.

7. Dispute Resolution: This section covers the process for resolving disputes between merchants and the fintech.

8. Compliance: This section outlines the compliance requirements for the merchant services program, including regulatory requirements and industry standards.

Overall, the Merchant Services Program Policy template provides a comprehensive framework for fintechs to establish and manage their merchant services program in a compliant and efficient manner. It is a valuable resource for aspiring fintechs looking to enter the merchant services market.