Refund Policy
Overview
Fintech Policies values our customers and we want you to be fully satisfied with our products. As such, we offer a conditional 100% money-back guarantee on all Fintech Policies products within the first 30 days of purchase.
Please note that our return policy is not intended for trial purposes, as we offer sample downloads and previews of all products for your review before making a purchase.
It is your responsibility to ensure that you receive any emails containing download links and passwords, including checking your junk/spam folders. If you do not receive these emails, we will gladly resend them upon request to an alternate email address.
Please make sure to read the product pages carefully to understand what is included. If you have any questions, our customer support team is available to assist you.
Please note that the return policy does not cover issues related to end-user mistakes or misunderstanding of how to use the product. However, all Fintech Policies products include customer support to help you when you need it.
Additionally, our products may only be used and reviewed by the original purchaser. If any materials have been used in the course of business or have been distributed to other parties, we do not accept returns for any reason.
Orders for three or more products, either on the same order or within the same 30-day period, cannot be returned for any reason. Orders for custom services cannot be refunded.
Please note that the use of our FastTrack service is not returnable, and any product purchase in conjunction with consulting services (free or purchased) is not returnable.
If you believe that a different Fintech Policies product would better suit your needs, you may choose to swap to an alternate product. If the new product is lower priced, the difference will be credited. If the new product is higher priced, the difference in price will be charged, with full credit given for qualifying upgrades. However, once you have elected to swap to a different product, no returns will be accepted for any reason.
Return requests must be processed by email during normal business hours. Please note that the company reserves the right to refuse return requests that are determined to be an abuse of our return policy, and chargeback attempts in violation of this policy will be disputed.
Please also note that our return policy is void in cases of illegal or fraudulent activity. All Fintech Policies materials are registered with the U.S. Copyright Office, and we reserve the right to notify appropriate parties in cases of fraud.
This return policy, which is posted on our website, is the only valid return policy that will be recognized. Please review it carefully prior to making a purchase.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Sale items
Only regular-priced items may be refunded. Sale items cannot be refunded.
Need help?
Contact us at [email protected] for questions related to refunds and returns.